You may be aware from current media coverage Whirlpool are recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018.
Please can you check your machine to see if it may be affected. To find out more about the recall and to check whether your machine will need to be recalled, you can click the link below or call 0800 316 1442.
If your washing machine is one of those affected, you should unplug it and wait for it to be repaired or replaced by the company (Whirlpool).
If you have an affected machine and this was supplied by the landlord, please follow the guidance from Whirlpool to have the machine fixed or replaced and then contact us to let us know so that we can advise the landlord.
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